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sarahlynnroc-gma
Level 1

Deleted a transaction after reconciling. Added it back but it's still not balanced.

 
2 Comments 2
AdminAndrea
Level 5

Deleted a transaction after reconciling. Added it back but it's still not balanced.

Did you mark the added back transaction as "reconciled"?  

Trish_T
QuickBooks Team

Deleted a transaction after reconciling. Added it back but it's still not balanced.

Hi sarahlynnroc-gma,

 

Welcome to Community!  Making changes to transactions after reconciling your accounts in QuickBooks Online, can have a negative outcome on your books.  However, there are times when things happen and we need to make the necessary corrections to get back on track with our work.  

 

Once you've recreated a deleted transaction, you'll want to mark it as reconciled, as noted by AdminAndrea.  It's important that the date of the transaction is accurate with the statement date of the associated account.  Here's how to manually mark the transaction as reconciled;

 

1. Go to your Settings ⚙ and select Chart of accounts 

2. Open the Account history in the Action column of your bank account

3. Click on the transaction that needs to marked as reconciled

4. Select the box in the checkmark  column until you see an R. This reconciles the transaction manually.

5. Hit Save.

 

Please don't hesitate to reach out again, if you have other questions.  We're always happy to help!

 

 

 

  

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