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Level 2

Email Receipt Forwarding

Has anyone got this working? I receive no verification email after "refreshing" my gmail inbox. The email is not in my spam folder. I waited over 3 hrs. Followed it step by step. Still no verification link email.


any tips? Other than opening the garbage can and placing QBO inside along with the 20 years it takes to perform basic updates?


Setup Gmail auto-forwarding to your QuickBooks email address

  1. Go to your Gmail account and select Settings, then See all Settings.
  2. Select Forwarding and POP/IMAP.
  3. Select Add a forwarding address and enter the Quickbooks email address.
  4. Select Proceed. You will see the message 'A confirmation link has been sent to the Quickbooks email address to verify permission'. Select OK.
  5. Refresh your Gmail inbox. You will see a new mail with the subject 'Action needed to enable Gmail auto forwarding'. Grant permission by selecting the verification link in the body of the email. Note: If your email address is not registered with Quickbooks, you will get an email saying: 'Your email isn't setup for receipt and bill forwarding'. Contact your QuickBooks admin to help you set this up.
  6. In Settings select Filters and blocked addresses.
  7. Select Create a new filter and add the email address you want to forward bills and receipts to. 
  8. Select Forward it to and enter the Quickbooks email address.

Your emails will now be auto-forwarded to your QuickBooks email address.

3 Comments 3
QuickBooks Team

Email Receipt Forwarding

Hi there,


Thanks for joining us here. It's important you get the help you need with QuickBooks. Rest assured, I'll be happy to steer you in the right direction so you're on the right direction with achieving your goals.


In order to get the resolution you need in a timely manner, I see recommend contacting our support team outside of the Community. This ensures that your account info remains private and secure. A specialist will also be able to share your screen and help you further with this. You can reach out to our support team by dialing 1-855-253-1536. To find out more about our hours and other contact methods, please follow this link here: Contact QuickBooks Online Support


Feel free to keep me posted on how you make out. I'll be a message away. 

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Level 3

Email Receipt Forwarding

Having the same problem. Set up a forwarding email exactly as described here a couple of weeks ago and thought it was genius.


It's set up as follows:

my personal email (not associated with a QB User account)  > send to > ReceiptsForwardingEmail  > is set up to auto-forward to > QBO receipts email


It WAS working for a week or so, now isn't. 


Instead I get a reply from Intuit, sent to my original Personal email to say I'm not set up to send receipts.

No, I know, hence the forwarding set-up as described.



QuickBooks Team

Email Receipt Forwarding

Hi there. I'll be happy to help going forward. Just to confirm, is the email you're using already set up on your QuickBooks account? 

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