Hello knowexit-escaper,
It's nice to see you in Community. Welcome! Setting up direct deposit with QuickBooks Online Payroll, is a dynamic way to pay your staff with confidence. I would be happy to provide more information about the direct deposit, so you're on the right track with your QuickBooks goals!
Once you've completed the direct deposit set up, you will see two small debits of less than $1.00, charged to your account as a test within 2 - 3 business days. If you don't see the 'test' transactions to the associated account, it can delay your ability to pay your staff on time. In this situation you may need to retrigger the test transactions. Here's how;
1. Open your Settings , then Payroll settings
2. Click on the Edit next to Bank accounts, then select Verify test transaction
3. To reset the test transaction, enter $0.01 in the boxes below and select verify 3 times. Doing this will fail the test transaction and let you add the banking information again.
4. Go back to Payroll Settings and select the Edit button next to the Bank Account field
5. Re-enter the correct bank account information
6. Hit Continue to save changes
This should trigger QuickBooks Online to send the test transaction to your bank, within 2-3 business days.
Follow these steps to verify these amounts:
1. From your Settings , open Payroll settings
2. Select the Edit next to Bank accounts, then select Verify your account
Note; This option becomes available 24 - 48 hours after the bank account information is entered.
3. Enter the two test transaction amounts in cents only, without a dollar sign. (for example, 47 for $0.47)
4. Hit Verify.
Please feel free to reach back out, if you have any other questions. We are always glad to help!
