How to change bank account currency?

Following:

How do you migrate the existing balance into the new account?

Hi Jodes2019,

Thanks for joining the discussion here in the Community! 

Migrating the existing balance is quite simple. When you set up your new bank account, the system will prompt you to enter certain pieces of information, such as a name and opening balance. The opening balance is where you'll input the balance of the existing account. 

Note: Since your existing bank balance is in CAD, ensure you've properly converted this value into USD funds. 

Once your new USD account has been set up, you can make the existing account inactive. To do that, click the small Pencil icon appearing on the bank account name > Edit account info > Check off the box next to "Disconnect this account on save". 

If you have any other questions, please let me know. 

Cheers.

Thank you 

But I need all of my information from the "old" account to come over too....will it?

I see what you're saying. Once the new account has been synced with your online banking, the account will automatically pull in the last 90 days of transactions from your Financial Institution's website. To upload more than 90 days worth of transactions, take a look at this article: Manually upload transactions into QuickBooks Online. 

If there's anything else you need a hand with, just let me know.

I am not able to merging. It states that both accounts need to be in the same currency

Hi LillianHausgaard. I'm here to provide the support you need. To make sure we're on the same page, could you walk me through on what you're trying to accomplish and what you've done so far? I'll be on standby. 

Hi there

I would like to change one bank account from CDN to USD.  I tried the above suggestions of merging but when I try merging it tells me that both accounts need to be in the same currency

Thanks for elaborating. Is the USD account a new account or it's an existing account? For visual reference, please send me a full screenshot of the error message you're getting when you try merging the accounts. Feel free to cover any personal info on the screenshot. 

I appreciate you sending the screenshot. Quick question, is the USD account a new account or it's an existing account?

Need some help in setting up / transferring Bank Account. We did Sage50 data immigration to QB Online and after the transfer and Multicurrency feature activated found the couple of USD accounts transferred as CDN accounts and banking edit feature does not allow to change currency ?? Please advise

Hi kpstrm,

Thanks for joining us here.  QuickBooks Online has the flexibility you need to set up your chart of accounts with confidence.  I'll be happy to provide more information so you can accomplish your QuickBooks goals!

As mentioned previously in this thread, you can't merge two accounts with different currencies.  Therefore, I recommend reaching out to your accountant for the best course of action when it comes to moving the funds to the new account, due to the difference in currencies and the calculated exchange rates that can arise during the transition.  If you don't have an accountant, we can help you locate a ProAdvisor in your area.

Once the money has been transferred to the appropriate account, you can make the other inactive by following these steps:

1. From the Gear in the top right. select Chart of accounts

2. Locate the account to be removed and select the ▼ dropdown menu in the Action column

3. Choose Make inactive

Please feel free to reach back out if you have any other questions or concerns.  We're here for you!