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Everything you need to know about connecting your bank and credit cards in QuickBooks Online
dave265
Level 1

I am not able to see any transactions since 2025-10-17. I just updated my bank accounts and QB has the correct balance.Why is this happening?

All my previous transactions are shown. This bank account has been working with QB for a year. I did the 2-step verification again. There is just no records after 2025-10-17

2 Comments 2
RheaMaeH
QuickBooks Team

I am not able to see any transactions since 2025-10-17. I just updated my bank accounts and QB has the correct balance.Why is this happening?

I appreciate the steps you’ve already taken to resolve this, Dave. Let’s work together to restore your missing transactions after October 17, 2025, in QuickBooks Self-Employed.

 

To provide an accurate solution, could you share the name of your bank? This information will help me provide more tailored guidance specific to your situation.

 

In the meantime, I recommend visiting your bank's website to check for any maintenance announcements or system alerts that explain why transactions from October haven’t synced properly.

 

You can also check your Transactions page. Please verify that the filters for Type, Account, and Date are set to All to ensure the visibility of your transactions.

 

If the issue persists despite these actions, I suggest contacting our live support team for further assistance. They have the tools necessary to securely review your account and provide personalized support to resolve this issue as quickly as possible.

 

Feel free to click Reply if you have any additional questions.

SIAB
Level 7

I am not able to see any transactions since 2025-10-17. I just updated my bank accounts and QB has the correct balance.Why is this happening?

@dave265 

Try opening your QBO account on any private/incognito browser.

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