Hi there officetech902,
You've made it to the QuickBooks Community, where you'll find the answers to your QuickBooks-related questions and inquiries. When it comes to sorting out issues with Mint, their team of support experts will get you on track. I'll give you a little guidance when it comes to the QuickBooks Self-Employed side of things, but I also want to point you in the direction of the correct avenues to seek further support for this.
You should be able to update or change your user ID, email address, password, phone number, and more by accessing accounts.intuit.com. Right now you're using separate credentials to access Mint and QBSE, so you probably have two separate intuit accounts. There isn't a way to merge the two accounts so that they have the same ID, so this may explain the source of your problem. You'll likely have to continue using the same separate credentials for each account, or re-create one of the accounts and use the option to sign in rather than sign-up so that you can enter your existing credentials and connect the accounts.
Reaching out to the support line for Mint or for QuickBooks Self-Employed may help get you on the right track. An agent will be able to collect some sensitive account details that can't be shared here in order to take a look at your account from the backend. You'll be able to get support from the Mint team by checking out this link and you can follow the steps in this article to get in touch with the QBSE team: Contact QuickBooks Self-Employed Support.
Let me know if you have any other questions related to the use of QuickBooks Self-Employed. It's what I'm here to help with! Have a great day.
