Hi there, bridget15. When you see a prompt for a verification code while updating your bank transactions in QuickBooks Online, the request comes directly from your bank’s security system, not from QuickBooks itself.
QuickBooks simply acts as a window to display your bank’s security requirements so you can authorize the connection. Because of this, QuickBooks cannot add, change, or control the delivery methods that appear in the prompt.
To explore additional verification options, I recommend contacting your bank’s support team or logging in to your bank’s website to review the available settings, since these options are managed entirely by your bank.
Additionally, you can view this helpful article if you ever run into trouble syncing your bank transactions later on: What to do if you get a bank error or can't download transactions in QuickBooks Online.
You’re welcome to reach out anytime if you have further questions or concerns. We're always here to help.
