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Level 1

Mastercard won't reconnect

My connection to BMO Mastercard broke a few days ago and it won't reconnect. The BMO site states that something went wrong and to try again in a few hours. It continues to fail. It appears that the site has undergone a redesign. Is this something that the QBO developers are aware of?
2 Comments 2
Level 11

Mastercard won't reconnect

Open your QBO account on any private/incognito browser. If the same error persists, you can use MT Online or one of the converter tools (e.g csv2qbo @ $60 one time license) for the time being.


QuickBooks Team

Mastercard won't reconnect

Hello dan198. Thanks for connecting with us here. To confirm, are you experiencing this issue while using a private/incognito window? 

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