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I managed to fix the problem quite easily without getting into a big complicated reconciliation process. I simply reviewed my transactions, found the one that matched the amount it was out (it was already cleared) and selected "undo". Once you do this quickbooks brings it up in your review panel and as non reconciled. Select "match" and it seems to fix it. Now everything is bang on. So it appears quickbooks did not record the transaction even though it said it did when you did it originally. It's like it didn't "take" the first time. A bug perhaps?
Hi there,
Reconciling accounts is an essential step towards making sure your books are in order. I'd be glad to steer you in the right direction with bringing the balance to a $0.00 difference.
If you've already reviewed your opening and beginning balances, you can focus on the ending balance in QuickBooks. At the end of your reconciliation, the difference between the ending balance in QuickBooks and your bank statement should be $0.00. If there's still a difference, your accounts still aren't balanced. Here's how to fix it: Fix issues while you’re reconciling.
I encourage you to check out the helpful resources below:
If you still have questions, please contact our support team using this link.
I managed to fix the problem quite easily without getting into a big complicated reconciliation process. I simply reviewed my transactions, found the one that matched the amount it was out (it was already cleared) and selected "undo". Once you do this quickbooks brings it up in your review panel and as non reconciled. Select "match" and it seems to fix it. Now everything is bang on. So it appears quickbooks did not record the transaction even though it said it did when you did it originally. It's like it didn't "take" the first time. A bug perhaps?
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