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gargakg
Level 1

My QuickBooks is not pulling transection out of my bank. like it only pulls from 16 march - 30 march.

 
2 Comments 2
Amanda-B
QuickBooks Team

My QuickBooks is not pulling transection out of my bank. like it only pulls from 16 march - 30 march.

Good afternoon, gargakg.

 

Thanks for reaching out to us here. Getting you the support you need is our top priority. I would be happy guide you in the right direction.

 

Some financial institutions have limitations on the date range for downloading transactions. While some offer 30-days, others may offer 90-120. But don't worry, we got you! You can still manually upload your transactions by following the steps here


I also recommend ensuring your bank information is up to date. You can do so by following the steps below:

 

  1. Go to Transactions and select "Bank transactions"
  2. Select the bank or credit card account you need to update.
  3. Click on "Edit".
  4. Select "Edit sign in info".
  5. If your web browser auto-fills the user ID and password fields, clear them. This ensures your browser doesn’t put in old info by mistake.
  6. Manually type in the user ID and password for your bank account. If your bank offers a Show option, select it so you can confirm you entered the password correctly.
  7. Hit" Save and connect".

Please dont hesitate to reach back out with any other questions you may have.

4Gal
Level 11

My QuickBooks is not pulling transection out of my bank. like it only pulls from 16 march - 30 march.

@gargakg 

Try opening your QBO account on any private/incognito browser.

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