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Level 2

Problem allocating a cheque when using Undeposited Funds



I'm having a problem allocating one of two cheques that were combined and deposited at the bank as a single transaction. The first cheque is a HST refund cheque which I have entered as Undeposited Funds.  Through that process, I am able to connect that cheque with my entry in the Accounts Receivable account.  


So far, so good.


The second cheque is an unexpected income tax refund cheque from the Federal Government.  I obviously don't have an entry in my Accounts Receivable account (as I didn't write an invoice) and I can't see any mechanism to classify the cheque in any other way.


I would think I should be able to apply this second cheque against the income tax I've already paid throughout the year.  That would give me an accurate account of the income tax I've paid.  I'm reasonably certain that if I had deposited the cheques separately, I would have been able to apply the second cheque to my Federal Income Tax paid account.


At this point, the only solution I can think of is to create an invoice, but that just doesn't seem right as the funds would then be treated a  type of income.   Any suggestions would be appreciated.


I'm running Quickbooks 2015 Pro on a Windows 10 platform.


Many thanks for your consideration.


Rob Donald

1 Comment 1
QuickBooks Team

Problem allocating a cheque when using Undeposited Funds

Hey there Robert42,


Thanks for reaching out to us here. It's important that you're provided the support you need to ensure a positive outcome on your books.  In this situation, I recommend contacting the support team outside of the Community. They'll be able to work with you directly and ensure you're able to complete your QuickBooks goals as soon as possible.  You can reach them by following the method in this link.


If you have any other questions, feel free to reach out here.

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