cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
rwipf2992-gmail-
Level 1

How to reconcile a supplier to zero balance if there's. nothing owing.the supplier shows a balance owing buth theres no moneys owing.

 
1 Comment 1
Trish_T
QuickBooks Team

How to reconcile a supplier to zero balance if there's. nothing owing.the supplier shows a balance owing buth theres no moneys owing.

Hello rwipf2992-gmail-,

 

Welcome to Community!  Having a supplier showing a balance, after payments were made, can be a little concerning.  However QuickBooks Online has the features you need, to ensure your books are balanced.  I would be glad to assist!

 

This may be related to a duplicate expense/bill, or unapplied payments.  Unapplied payments can happen when you don't enter the corresponding bills, or if a duplicate entry has been created.  I recommend reviewing the A/P Aging report to narrow your search.  However, your time is valuable and I feel you would benefit from contacting our Customer Care team outside of this forum.  With your consent, they can connect with you in real-time and ensure you're able to accomplish your QuickBooks goals as soon as possible! 

 

If you have any other questions, feel free to reach out.  We would be happy to help!

Need to get in touch?

Contact us