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cynthia-navarret
Level 1

I can't link my bank account. My Atb username is not the one to link QB with my bank.. any suggestions?

 
1 Comment 1
AddieC
QuickBooks Team

I can't link my bank account. My Atb username is not the one to link QB with my bank.. any suggestions?

Hello, 

 

Connecting your bank account with QuickBooks Online is the best method for saving time and effort in your bookkeeping. Setting up your accounts is simple, and I'd be happy to explain how you can sync your ATB account with QuickBooks Online. 

 

The username and password that you'll use to connect your bank account to QuickBooks Online is the same username and password that you'll use to log into your online banking site. If you're noticing that the username and password isn't being accepted in QBO, ensure you're using the correct credentials. Try logging into your online banking site to ensure the username and password is still active. 

 

If you're using the correct credentials and you're still unable to move forward connecting your account to QuickBooks, please reach out to our tech support team so we can help. In the meantime, here's more information about the process of syncing your accounts: Connect bank and credit card accounts to QuickBooks Online.

 

Have a great day. 

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