Let’s determine the causes of the discrepancy to ensure accurate financial tracking, @Grecol.
Beforehand, please note that QuickBooks depends on the transactions provided by your bank. The bank balance reflects the real-time entries of your account, while the QuickBooks balance includes categorized transactions from your bank and those you’ve entered manually in QuickBooks Online (QBO).
At times, transactions may not appear in QBO because they haven’t cleared your bank yet, causing mismatched balances. If you’re sure everything is synced correctly, here are some common reasons why your bank and QuickBooks balance might not match:
- Outstanding/pending transactions
- New transactions for a connected account
- Duplicate transactions
- Edited or deleted transactions
- Credit card (liability) account
To resolve discrepancies, you can categorize and match transactions using your bank statement.
Reply to this thread if you need further clarification on managing your balances and transactions. Take care.