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burbcityservices
Level 1

Scotia bank accounts last updated on March 20th. I contacted QBO 2 weeks ago and they said they were working in it. Still nothing. Still paying for a useless service.

 
4 Comments 4
AddieC
QuickBooks Team

Scotia bank accounts last updated on March 20th. I contacted QBO 2 weeks ago and they said they were working in it. Still nothing. Still paying for a useless service.

Hi there, 

 

I know how important it is to be able to sync your bank account to the bank feeds in QuickBooks Online. This awesome time-saving tool makes it so much easier to enter transactions and reconcile your accounts. I'd be happy to shed some light on what's happening with Scotiabank.

 

Our engineers are aware of an ongoing issue connecting to Scotiabank, and we're working diligently alongside their team to have this back in working order in no time.

 

I know it's important to keep your account up-to-date, so I'd recommend manually importing your bank transactions while we work to get things back on track. 

 

Here's how to manually import your transactions using a CSV file: Manually upload transactions into QuickBooks Online.

 

I'm confident our engineers will have the connection restored very soon.

 

If you have any other questions, or if you'd like to be linked to the list of impacted accounts, please reach out to our tech support team


Have a wonderful day.

 

249Magnolia_
Level 1

Scotia bank accounts last updated on March 20th. I contacted QBO 2 weeks ago and they said they were working in it. Still nothing. Still paying for a useless service.

I need the information uploaded.  Can you help me?

JamesM
QuickBooks Team

Scotia bank accounts last updated on March 20th. I contacted QBO 2 weeks ago and they said they were working in it. Still nothing. Still paying for a useless service.

Hi 249Magnolia_. Thanks for chiming in on this post. I want to make sure you get the support you need so you can enjoy the awesome benefits of using QuickBooks. QuickBooks is designed to help you save time so you can spend more of it doing what you love. Are you looking to upload your bank transactions? If so, here's an article which shows you how:  Manually upload transactions into QuickBooks Online

 

In case you get stuck, don't hesitate to reach back to me in the comments below. I'll be on standby. 

Christian34
Level 1

Scotia bank accounts last updated on March 20th. I contacted QBO 2 weeks ago and they said they were working in it. Still nothing. Still paying for a useless service.

Update please, Scotia is still not synchronizing!

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