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Hi there,
I appreciate you reaching out to the Community again. I'd be happy to share more info about matching transactions in QBO.
Based on what you've described, it sounds like you've got the multi-currency feature turned on. Our engineers are looking into the issue where you're unable to match multi-currency transactions. For now, I recommend Excluding the transaction if you can't find a match for it. There isn't an exact time-frame of when this issue will be fixed but if I hear anything, I'll make sure to get back to you ASAP.
Otherwise, let me know if you have other questions. I'm here to assist. :)
Thanks James - That sounds like it may be the cause. One question - I'd considered excluding the bank review line (for the payment), especially since the expense has been recorded already, and the bank GL is correct, and the AP is 'cleared' out. But, I suspect that when I exclude it, the 'Quickbooks bank balance' figure will be boosted higher by that 'payment' amount, and no longer reconcile nicely with the actual bank? the only fix after that is a JE to the bank ledger to fix it, and balancing that with a debit to something else arbitrarily (uncat exp)?
I see what you're saying. Excluding the transaction will take the transaction into the For Review tab on your Banking screen. Any transactions in the For Review tab won't affect your books at all. You can always include those transactions again. Here's a helpful article for reference: Exclude or delete transactions.I'll be on standby.
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