You'll want to make sure your client successfully uploaded all the receipts so you'll be able to access them, Weijiangcpa.
If you're an accountant and are using a QuickBooks Online Accountant (QBOA) subscription, verify if you're logged in to the correct client's QuickBooks Online (QBO) account.
Here's how:
- Log in to your QBOA account.
- Locate and select your client's QBO account.
- Check the uploaded receipts from the Bank transactions tab and click on Receipts.
On the other hand, if your client is the primary admin and you're added as a user, please ensure that you have enough permission to view the uploaded receipts.
Reply to this thread if you need further assistance or if this answers your question.
