Is it possible to create a bank rule and set the payee AND the customer?

Hi darnell-moses, 

Online banking rules go beyond the automatic memorizing and categorizing that QuickBooks Online does. For frequently downloaded items, rules can save you a lot of time by scanning bank items for certain details you assign for specific payees and categories.

To create a bank rule, just click the Banking tab on the left navigation menu, and toggle over to the Rules page. Click New, and name your new bank rule. Under the Transaction Type drop-down menu, you can select 1 of 3 different types of transactions: Cheque, Expense, or Transfer. When you select either a Cheque or an Expense, QuickBooks allows you to choose either a Customer, Payee, or Employee to allocate the rule to. Although you're not able to make multiple selections for one bank rule, you can set up an additional bank rule to associate both a Customer and Payee to your selection. 

For more information about bank rules, take a look at this helpful Community article: How to set up and use banking rules for downloaded transactions. This article is full of tips on how to create and recognize bank rules. 

I hope this helps. Let me know if you have any other questions. 

Cheers! 

Perhaps I am not doing it right but I cannot get it to work.

I created Rule 1 to assign a supplier to the transaction.

https://www.dropbox.com/s/uivel1sn7wyktux/2019-05-10_14-03-51.png?dl=0

I created Rule 2 to assign a customer to the transaction.

https://www.dropbox.com/s/9yjrxc4qiaxwuii/2019-05-10_14-04-19.png?dl=0

But it is only applying Rule 1

https://www.dropbox.com/s/o9itytthh14z8l9/2019-05-10_14-04-56.png?dl=0

Hi!

If the first rule is the only one being applied? How will 2 rules activate for the same transaction.

When we use customer, the transaction will not show up in the vendor transaction list. But will show in the customer cost list. Or the inverse, shows in vendor, not in customer.

Please advise.

Thanks!

Hi there, 

Bank rules are an awesome way to save you time in your bookkeeping. You can create rules that automatically categorize transactions for you. The more QuickBooks uses your bank rules, the better it gets at categorizing. After a while, it can even scan transactions and add details like payees.

It's important to note that only one bank rule can be applied to each transaction. The system will always default to the bank rule you create first. If you need to delete your bank rule, simply click Banking > Rules > Edit > Delete. 

Here's more information about bank rules and how it works: How to set and use banking rules for downloaded transactions. 

If you're still noticing that the wrong bank rule is being applied to your transactions, please don't hesitate to reach out to our tech support team. 

Cheers.