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All the announcements coming from the Canada Revenue Agency (CRA) will be automatically updated and reflected in QuickBooks Online (QBO) for Payroll tax compliance, Susan. I'll ensure you get the best assistance for your concern.
To create an adjustment to your payroll tax rate because the update is not reflected yet in your QuickBooks, you need to contact our live support team. Since we can't access your account details here in the Community forum. This will help keep your account information private and secure. A specialist will be able to share your screen with you and provide further assistance.
Here's how:
- Sign in to your QuickBooks Online (QBO) company.
- Click on the (?) Help icon.
- Utilize the QB Assistant by entering your question or topic, and it will provide options for you to get answers. Alternatively, you can use the Search tab to enter a keyword or topic of interest.
- If you can't find the information you need, select Contact Us to connect with an expert for assistance.
For more details on reaching our support team, please refer to this article: Get help with QuickBooks products and services.
You might also want to run a payroll report to ensure that your employees' hours, wages, and deductions are correctly calculated.
Please keep us informed if you have any other concerns regarding the handling of your payroll. Just return to this forum, and the whole community is always here to help.
