Hi racquelosbourne,
Thank you for joining us in the QuickBooks Community with your question. QuickBooks Online has a robust customer module that includes your customer's information and transaction history. You can find a balance for your customers account in several ways. I'm going to share the different options.
To find the balance a customer owes you, within the module, follow these easy steps:
- Go to Sales/Invoicing from the left navigation menu.
- Select the Customer tab.
- Choose the customer. You'll see the balance owing at the top of the page, and the list of invoices, and payments in the lower portion.
I've also included some additional resources for pulling up and customizing reports, to isolate the information for your accounts receivable accounts:
If you're looking for any further assistance, reach back out. I'm here to help. Have a good night!.
