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Hello TTL5,
Welcome to the Community. I'll be happy to guide you in the right direction so you can get the resolution you need.
Its important to note that QuickBooks adheres to the regulations set by the CRA, especially when it comes to managing the second CPP. For reference, here's how to view the second CPP on your end:
Note: You will only see an amount for Second Canada Pension Plan after your employee has reached the earnings threshold outlined by the CRA.
Let me know if this info helps. I'll be a message away in case you need anything else.
I have noticed the same thing on three of my clients. Line 82 on the T4 Summary does not include the 2nd CPP Contributions from lines 16A and 27A.
Hi JENNW2,
Please contact our QuickBooks Payroll specialists at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST. They will be happy to work with you personally, to ensure your payroll forms are accurate and aligned with government guidelines.
If you have other questions, reach back out. We would be glad to help!
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