How do I correct a payroll error where I deducted EI on the last 4 pay periods for an employee who is EI exempt?

Hello, Office331. Since the employee is exempt from Employment Insurance (EI), we need to update their payroll setup to prevent future discrepancies in their paychecks.

Here's how:

1. Open your QuickBooks.
2. Go to Payroll, then select the Employee.
3. Under Profile, select the Edit option in the Tax withholdings.
4. Under Tax exemptions, put a check mark on the Employment Insurance.

For now, to correct the payroll error for the last four pay periods, I recommend contacting our Live Support team to do payroll corrections in QuickBooks. Here's how to reach them:

1. Open your QuickBooks.
2. Click the Help icon in the upper-right corner of your screen.
3. In the Search bar, type Contact Us.
4. Click Contact Us below.
5. Choose the Callback option.

Also, I added this article on how to record reimbursement in QuickBooks Online Payroll to maintain accurate financial records for your company: Reimburse an employee in QuickBooks Online Payroll.

You can also check this material for different support hours based on the subscriptions you have: Get help with QuickBooks products and services.

Let us know in the comments if you have any other questions about QuickBooks.