We setup a loan repayment for an employee. His loan was paid off $50 every pay period through QB and is recorded. His balance is now at zero (also as per QB). However, every pay period a warning comes up that says "This employee has an advance or an outstanding advance pay balance. Enter or confirm the advance or advance pay balance repayment amount(s). (It is at $0.00). Also there is a side entry, that says Adv. Pay Bal $ -50.00. How do I get rid of this stuff? I've confirmed in the account that the advance has been paid off in full and the reports show the payment going to the correct location.
PLEASE look at the attachment QB Warning.pdf,, so that you can see what I'm seeing, before commenting.
Do you use the preference setting to Copy Previous paycheck? In other words, in Paycheck Details view, left side, if you see something that you know is Not supposed to be there, you Delete that line.
"Also there is a side entry, that says Adv. Pay Bal $ -50.00."
Side entry when viewing What function? When an addition or deduction item has a limit and that goes to 0 = fulfilled, then the item stops computing, but still shows until you Remove it from being in use.
Looks like perhaps no Limit was set on the Advance. Even though the loan has now been repaid in full, QB continues to take the deduction from the employee's paycheque (or did at least one time). Check to see if the employee's last check was short by $50. If so, refund the employee using the Advance item on the next check. Then remove the advance Item in the Employee's Profile.