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Level 1

How do we cancel our pay run?

ran my wagepoint pay run today and it is showing as processing. also got an email from quickbooks that we ar eligible for payroll subsidy. can you please tell me how to cancel our current pay run and run it again with the subsidy applied?
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QuickBooks Team

How do we cancel our pay run?

Hi there, 

 

I appreciate you reaching out to the Community. I'd be happy to steer you in the right direction with canceling your payroll and running it again with the subsidy applied. 

 

Since your payroll has already been processed, I recommend reaching out to our payroll support team using this link. One of our agents will be happy to take a look at your account and assist you the best way possible. Let me know if you have other questions by leaving a comment below. 

 

I'll be on standby.