How to reset or unfiled sale tax in QuickBooks?

Hi there, 

Thanks for reaching out to us here. I'll be glad to point you towards the right direction so you can achieve your accounting goals. 

The ability to un-file sales tax is available to QuickBooks Online Accountant users. If you have QB Online Accountant version, please follow the steps below: 

1. From the left menu, select Sales Tax.
2. Select the Returns tab.
3. Locate the sales tax filing that you'd like to un-file.
4. Under the Action column, open the drop down menu to view options.
5. Select Undo filing.
6. A window will appear asking Are you sure you want to go back? Review the information displayed and click Undo filing.
7. A notification will appear next to your open filing, highlighting the date that the return was reopened.

Note:

• You will only be able to un-file the most recent sales tax filing. To un-file a historic filing, you'll need to un-file in reverse date order to reach the desired filing.
• You could receive an error message if you try to un-file after closing the books. In this case, you'll need to temporarily re-open the books in order to un-file.

In case you aren't using the Accountant version, I suggest contacting our support team for further assistance. You can get in touch by dialing 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST. Let me know if you have any other questions by leaving a comment below. I'll be on standby.

Hello Eric,

Make sure to check if there any transactions in the Exception details. Also, download the detailed reports before un-filing the sales tax.

Hope it helps

Prachi Joshi