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Hi sh2295,
QuickBooks offers a robust payroll module that makes it simple to pay your staff. This allows for your staff to get paid on time while you get ahead in other areas of your business. I'll be happy to share more info so you can manage your work with peace of mind.
Based on what you've described, I recommend checking your payroll preferences to see if your accounts are mapped correctly. I'll provide a quick overview of your payroll preferences and what you can edit below:
1. Click on Settings ⚙.
2. Select Payroll Settings.
4. From the Setup Overview screen, select Accounting under the Company and Account.
5. In the Accounting Preferences screen, assign new accounts to track payroll expenses. If the account you want to use is not listed in the drop-down list, you will need to add it to the Chart of Accounts.
6. Click OK.
I encourage you to check out this helpful video here which explains further what I've shared above. Make sure you link the right accounts to your payroll and save your changes once you're done.
In case you have other questions, don't hesitate to reach back to me. I'm here to help you achieve your QuickBooks goals.
Employee pay cheque states that it is paid from Accounts Receivable (A/R) CAD(attached picture for reference), While actually Employee get paid from bank account. Because of this Accounts Receivable (A/R) CAD shows some balance. So, How can I edit my cheque, and add correct payment method of pay cheque?
Hello sh2295,
Thanks for following up. If you haven't already, please review the steps that my colleague outlined for you to check on the account mapping for your payroll setup. What you'll want to look for with your account mapping is whether the correct accounts have been selected to tell the program where you want the funds to be paid from in your books. Since you're seeing something that notes payroll is being paid from the A/R account, it sounds like the mapping is incorrect.
It's also good to note that it's not typically possible to choose an A/R account for the bank account from which wages are paid in Payroll. This could mean that you simply have a chequing account set up that's called "Accounts Receivable (A/R)", but it's not actually an A/R account type. This situation would benefit from having a member of our team take a closer look at this setup with you to make sure that you have the correct account types and that the funds are going where you'd like them to with your mapping. They'll also be able to help you with moving the funds to a different account if need be.
Please use one of the following options to reach out to our support team and have a one-on-one conversation with us.
Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
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