I just signed up for Quickbooks Payroll and I saw that CPP and EI are being journaled as a lump sum into the same liability account. How can I fix this?

Hello ashjesscraw,

Thanks for joining us here in the QuickBooks Community forum! It's a great place to get input from other users, accountant users, and QuickBooks Team members to ensure that you're on the right track with using the program. I'm excited that you're just getting started QuickBooks Online Payroll, and I'd be happy to shed more light on this.

@Lourdes-Fernandez has you off to a good start with showing you where in the program you can change your Payroll preferences. In the Accounting section of Payroll settings, it's possible to edit the mapping of your payroll accounts to have more control over how they're being entered into and tracking in your books. You can learn more about the settings here: Payroll set up: Payroll preferences

If you haven't gone into the settings yet, when you do, you'll notice that the mapping is limited for both the expense and liability accounts related to your payroll taxes are more limited. At this time, CPP and EI cannot be divided out into more specific accounts and will all track to the same one.

I encourage you to submit feedback about this by following the steps in this article: How do I submit feedback? This is a perfect opportunity to share your thoughts and let our development team see how this sort of tracking would benefit you as a business owner or bookkeeper. The comments left in that module are forwarded to the product development team for consideration in future updates.

To follow along with updates to the program, feel free to bookmark this page: QuickBooks Online Feature and Product Updates. With this, you can see what's new, learn about it, and keep on top of what's possible in the program.

I hope this has been helpful!

"At this time, CPP and EI cannot be divided out into more specific accounts and will all track to the same one." 

Has this option changed yet? Our organization would like to have these recorded separately.

Thanks! 

Hi fwood15,

I appreciate you joining us here.  When you set up QuickBooks Online Payroll, the associated accounts are created automatically, in keeping aligned with government guidelines.  The option to edit the accounts for CPP and EI currently isn't available.  As mentioned above, you can submit a suggestion to our Development Team, if you'd like to submit a recommendation for future updates and feature enhancements.  Customer suggestions are greatly appreciated in assisting with improving your overall experience with QuickBooks Online.

If you have other questions, please don't hesitate to reach out again.  We'd be happy to assist!