I used to be able to switch options in payroll from direct deposit to Paper Cheque. it seems to be missing. Did this get deleted or moved?

darrenw · ‎November 06, 2024

It was an option when entering payroll to select a paper check if the employee couldnt wait till Payday or if there was a an issue. But the only place I found to select paper check is now in the employee settings, and you have to delete the direct deposit option.

darrenw · ‎November 07, 2024

Yes thank you, I understand and see that option. But it used to be in the run payroll screen when I filled out the hours for each employee. To the right of the employee name used to be a tab where you could easily select the option of paper or direct deposit. Keep in mind paper also is used for etransfers and not just paper cheques.

So why was this option removed? It seems all Quickbooks does is add a few little items each year but takes away functions that are good in order to make the program more difficult and costly. I refer to the limiting of 250 max accounts from a few years back.

View solution in original post

Trish_T · ‎November 07, 2024

Hi darrenw,

Welcome to Community! QuickBooks Online Payroll provides the option to pay your staff by paper cheque, just for one time when necessary. When doing this, please note that future paycheques will change back to direct deposit.

Here's how to switch to paper cheque;

1. Go to Payroll, then open the Employees tab

2. Select Run payroll

3. Choose the employee's

4. In the Payment method section, select Edit and switch to Paper cheque

5. Hit Save and Done

6. Preview and submit your payroll.

Should you require additional assistance, please contact us at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST. We would be happy to work with you in real time, and ensure you're able to accomplish your payroll goals as soon as possible!

Should you have other questions, feel free to reach back out. We would be happy to help!

darrenw · ‎November 07, 2024

Yes thank you, I understand and see that option. But it used to be in the run payroll screen when I filled out the hours for each employee. To the right of the employee name used to be a tab where you could easily select the option of paper or direct deposit. Keep in mind paper also is used for etransfers and not just paper cheques.

So why was this option removed? It seems all Quickbooks does is add a few little items each year but takes away functions that are good in order to make the program more difficult and costly. I refer to the limiting of 250 max accounts from a few years back.

darrenw · ‎November 07, 2024

..and why is there only a cheer or reply option in this community? Where is the thumbs down button??

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I used to be able to switch options in payroll from direct deposit to Paper Cheque. it seems to be missing. Did this get deleted or moved?