If payroll is usually withdrawn from my account on Friday but wasn't this payroll is there going to be an issue with my employee's direct deposits on Monday?

heather-mccusker · ‎November 18, 2022

How do I know if there is an issue with my payroll. It says it has been processed under each employee but no funds came out of my account.

JamesM4 · ‎November 21, 2022

Hi heather-mccusker,

Your payroll is a vital part of your business. It's important you're able to know if there's an issue with your payroll so you can continue to manage your business with peace of mind.

Based on what you've described, I see you benefiting more by contacting our support team outside of the Community. A specialist will be able to share your screen and help you get the resolution you need in a timely manner. Here are our contact details:

Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook, Twitter, and Instagram.
Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Feel free to keep me posted on how you make out. I'll be one message away in case you need anything else.

View solution in original post

JamesM4 · ‎November 21, 2022

Hi heather-mccusker,

Your payroll is a vital part of your business. It's important you're able to know if there's an issue with your payroll so you can continue to manage your business with peace of mind.

Based on what you've described, I see you benefiting more by contacting our support team outside of the Community. A specialist will be able to share your screen and help you get the resolution you need in a timely manner. Here are our contact details:

Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook, Twitter, and Instagram.
Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Feel free to keep me posted on how you make out. I'll be one message away in case you need anything else.

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If payroll is usually withdrawn from my account on Friday but wasn't this payroll is there going to be an issue with my employee's direct deposits on Monday?

If payroll is usually withdrawn from my account on Friday but wasn't this payroll is there going to be an issue with my employee's direct deposits on Monday?

If payroll is usually withdrawn from my account on Friday but wasn't this payroll is there going to be an issue with my employee's direct deposits on Monday?

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