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shelly15
Level 2
posted
‎September 11, 2021 02:04 PM
last updated ‎September 11, 2021 11:04 AM

My client's QBO file is deleted without notice.. anyone else?

 
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2 Comments 2
Fiat Lux - ASIA
Level 15
‎September 11, 2021 10:29 PM

My client's QBO file is deleted without notice.. anyone else?

How did you know the file is deleted? Afaik, they only remove a cancelled account after 365 days.

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JamesM4
QuickBooks Team
QuickBooks Team
‎September 13, 2021 06:05 PM

My client's QBO file is deleted without notice.. anyone else?

Hi shelly15. It's vital you know why the QBO file was deleted and I'll be happy to assist. Before we get started, I'd like to make sure we're both on the same page with this. Were you able to the support you need with this? 

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