Need to cancel payroll direct deposit processed

Canceling a direct deposit transaction depends on the status of the paycheque, amrita1.

When you say processed, do you mean it was just sent to Intuit, or was it already debited from your account? I'm asking this because direct deposit paycheques can only be cancelled depending on the following lead time:

• Next-day model: Before 5:00 PM Pacific time the day before payday
• 2-day model: Before 5:00 PM Pacific time, at least 2 business days before payday
• 5-day model: Before 5:00 PM Pacific time, at least 5 business days before payday

This means that you need to void the paycheck at least 2 or 5 banking days before the required timeline. If you just sent it today and it has not yet been offloaded, follow these steps on how to cancel the transaction:

1. Go to the Employees section and click Pay cheque list.
2. Look for the paycheque. Then, click the drop-down list under the Action column.
3. Choose Void.
4. When prompted to confirm the action, choose Yes.

Check out these articles about this for more details:

• Direct deposit processing timeline for QuickBooks Payroll
• Delete a paycheque in QuickBooks Online

If it's already beyond the required time, we can no longer stop the transaction from being offloaded and sent to the receiving bank. If it's the employee's account that's no longer valid, there's a chance it will be rejected.

In that case, you can delete the direct deposit and then create a paper paycheque. You also need to make sure to update the employee's bank if there's a new one. Check out these articles as your guide:

• Change a direct deposit paycheque to a paper paycheque in QuickBooks Payroll
• Change your employee's direct deposit info

You can always ask for help in the forum if you need anything else.