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Level 1

Overpaid Employee QBO



I accidently overpaid an employee, so now the downloaded bank transaction doesn't match the employee's payroll. I don't mind if the employee keeps the extra money, but I am not sure how to edit his pay. Can someone please let me know the easiest way to fix this? Or offer a different solution so the transactions can match.


Thank you!

2 Comments 2
QuickBooks Team

Overpaid Employee QBO

Hello buildwithkayel, 


Welcome to the Community. QuickBooks is a great program that offers a powerful payroll feature that helps streamline your business. I'll be happy to provide more info so you're on the right track with achieving your QuickBooks goals. 


Normally, you can edit a paycheque if:

  • It's the employee's most recently submitted paycheque.
  • It hasn't been paid to the employee yet.

If this paycheque is manually created, then you can delete and recreate it. If this is a Direct Deposit paycheque, then you can void it.


However, if the pay cheque has already been deposited or delivered to the employee, and you made a mistake that needs to be corrected, I'd recommend contacting our Customer Care Support. They have the necessary tools to pull up your account in a secure environment and help you process the adjustment.


For more detailed guidelines, I'm attaching some great resource that you can check:

If there's anything else you need help with, please leave a comment below or feel free to contact our support team. Let me know if you need help with anything else.

Level 1

Overpaid Employee QBO

Thank you for your response. I was able to delete the check and re-run the employee's payroll.

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