I accidently overpaid an employee, so now the downloaded bank transaction doesn't match the employee's payroll. I don't mind if the employee keeps the extra money, but I am not sure how to edit his pay. Can someone please let me know the easiest way to fix this? Or offer a different solution so the transactions can match.
Welcome to the Community. QuickBooks is a great program that offers a powerful payroll feature that helps streamline your business. I'll be happy to provide more info so you're on the right track with achieving your QuickBooks goals.
Normally, you can edit a paycheque if:
It's the employee's most recently submitted paycheque.
It hasn't been paid to the employee yet.
If this paycheque is manually created, then you can delete and recreate it. If this is a Direct Deposit paycheque, then you can void it.
However, if the pay cheque has already been deposited or delivered to the employee, and you made a mistake that needs to be corrected, I'd recommend contacting our Customer Care Support. They have the necessary tools to pull up your account in a secure environment and help you process the adjustment.
For more detailed guidelines, I'm attaching some great resource that you can check: