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Fire Busters
Level 1

Payroll Taxable T4 Slips data

Trying to do T4 slips.  

I can not find where to set what box to report a taxable income to?  Tech support is suppose to email me something, but not holding much hope.  Seems to have a crap agent this time.

 

Anyone able to help me?  can I change it.  It is currently reporting to box 14, but want to change so it will report as box 40.  This is for the taxable portion (life insurance) of benefit plans?

 

Said I could add new, but I do not see how to set this one a new one.  Hoping I can just adjust what is there...otherwise Also need to know how to adjust what is in the system

2 Comments 2
JamesM4
QuickBooks Team

Payroll Taxable T4 Slips data

Hi Fire Busters,

 

It's important you know which box to report a taxable income to. I'll be happy to provide the support you need with this so you can continue being great at managing your business. 

 

QuickBooks makes it simple to keep track of your benefits. In order to create/add a deduction, follow the steps below:

  1. Click Payroll > Employees from the left menu
  2. Navigate to the employee you wish to edit
  3. Click on the edit icon next to Pay
  4. Select the edit icon next to section #5
  5. Select the deduction type you wish to create from the drop-down menu (Health Insurance in this example)
  6. Input the relevant details and amounts
  7. Select OK
  8. Select Done

Give these steps a try and let me know how you make out. It's also vital that I have a visual of what you're seeing on your end so we're both on the same page.  I see that you've reached before and I appreciate your patience. I think you'd benefit more by having a specialist work directly with you so you can get to the bottom of this ASAP. Here are our contact details:

  • Phone: Call us at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST.
  • Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose to Get a callback or Start a Chat
  • Social MediaFacebookTwitter, and Instagram.

 

I'll be one message away in case you need anything else. 

 

DTSI
Level 1

Payroll Taxable T4 Slips data

Quick books online needs to fix the T4 editing option of box 40. Their failure to do so is unbelievable. Why do they charge so much for such a poor payroll system

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