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myersheather1
Level 1

How about instead of pretending to offer support during this terrible time, Inuit waves monthly fees for small businesses? Directing me to setup a gofundme is bullshit.

 
2 Comments 2
JamesM
QuickBooks Team

How about instead of pretending to offer support during this terrible time, Inuit waves monthly fees for small businesses? Directing me to setup a gofundme is bullshit.

Hi there,

 

I appreciate your feedback. I know these are difficult times for small business owners like yourself and I'd like to help in any way possible. 


Your feedback is valuable and I'll make sure to pass it to our product developers. In the meantime, I want to make sure you're getting the best deal possible on your subscription plan. I encourage you to contact our support team using this link here. One of our specialists will be more than happy to take a look at your account and make sure you have the best plan. 

 

Don't hesitate to leave a comment below. I'm here to help. 

 

 

Fiat Lux - ASIA
Level 15

How about instead of pretending to offer support during this terrible time, Inuit waves monthly fees for small businesses? Directing me to setup a gofundme is bullshit.

@myersheather1 

For the time being, consider to utilize this 3rd party tool to migrate your data between QBO accounts.

https://transactionpro.grsm.io/qbo

 

Once you are ready to proceed, open a new QBO account with discounted price for up to 3 months.

https://quickbooks.grsm.io/Canada

https://quickbooks.grsm.io/Canada-fr

 

If you are able to run this process once, you may repeat it for every quarter to minimize your cost.

 

Hope it helps.

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