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Level 1


does any one have success with using quickbooks payroll online?   I am using the desktop for decades but with the online I just have so many aggravations.

wonder if there is happy users

3 Comments 3
Tina Tina
Level 1


Hi Jacob, 


I can say I am a happy qb payroll online user I started using it only 5 months ago and it's also my first time doing payroll and all QB and business things so I find it easy and user-friendly, especially for us, beginners

Level 5


I've been using QBO payroll with success for 2 years.  I've never used the desktop version of QB so I can't offer any comparison.  What issues are you having with the online version?

Alex M
QuickBooks Team


Hi there jacobfmtr-gmail-,


It's important that all your transactions are entered correctly for your pay totals to be accurate. QuickBooks Online Payroll is a great tool to help you pay your employees for the hours they've worked for your company. I can point you in the right direction for assistance with payroll.


For assistance with QuickBooks Online Payroll, there are some articles available on the Community able to explain some processes, as they can be different from those in QuickBooks Desktop. You can also ask questions in the Community, which can be assisted by experienced uses as well as the QuickBooks team. For further help, I recommend reaching out to the QuickBooks Online Payroll support team. They'll be able to best assist in setting p your payroll so you can pay them the correct amount for the hours they've worked. You can reach the support team using these options:


Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook and X / Twitter


If you have any other questions, feel free to reach out here.

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