Hey there, route6autosales.
I appreciate you joining us here in the QuickBooks Community! I'd be happy to guide you in the right direction.
Our number one goal is to make sure you get the support you need. In order to better assist you, I recommend reaching out to the support team outside of the Community for further assistance. They'll be able to view your screen and see why you're unable to verify the test amount. You can reach them by following these steps below:
Schedule a Callback: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback
Feel free to reach back out if you have any other questions.