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ariane4
Level 1

Should there be a Sole Proprietor option when adding your business info for the FINTRAC information required for the direct deposit of payroll?

The only options I see are for Private partnership, Private corp, non-profit corp...

1 Comment 1
BabyB
QuickBooks Team

Should there be a Sole Proprietor option when adding your business info for the FINTRAC information required for the direct deposit of payroll?

Yes, there's a Sole Proprietor option when adding your business info for FINTRAC, Ariane.

 

Since the option is unavailable on your end, I recommend contacting our Live Support team. They can securely review your account and provide an accurate resolution.

 

Here's how:

 

  1. Sign in to your QuickBooks Online company.
  2. Click (?) Help.
  3. Go to the Search tab, enter your question, and select the Contact Us button.
  4. Follow the prompts, and select Have us call you to get a Callback from our live expert.

 

Please review their support hours to ensure you contact them at a time that is convenient for you.

 

Here's an article for frequently asked questions about direct deposit, including information on security limits and how to increase them: Direct deposit FAQs.

 

Feel free to post again if you have any follow-up questions regarding FINTRAC. We're always here to assist you promptly.

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