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ChristineDia
Level 1

T4 slips still not printing correctly

Last year there was an issue with the T4's and the values were in the incorrect boxes in the T4s. I had to do them all manually.

I just checked and they are printing the same way again. 

We are up to date on our updates.

Anyone else experiencing this still?

4 Comments 4
JamesM4
QuickBooks Team

T4 slips still not printing correctly

Hello ChristineDia, 

 

Glad to have you join the Community. It's important you're able to use the program without running into issues. I'll be glad to share more info so you're on the right track.

 

I suspect you may be experiencing system issues that are causing the issue you've described. In order to troubleshoot this issue, I recommend using the QuickBooks Tool Hub. The QuickBooks Tool Hub is designed to help fix issues such as the one you've described above. Feel free to check out this article here that shows you how to effectively use the Tool Hub to your advantage.

 

 Let me know how you make out. I'll be a message away in case you need further assistance.

ChristineDia
Level 1

T4 slips still not printing correctly

Our Quickbooks is on a server. I will ask them to try that.

JamesM4
QuickBooks Team

T4 slips still not printing correctly

I see. Feel free to keep me posted here. 

torluda
Level 1

T4 slips still not printing correctly

ChristineDia I can confirm that the T4 issue is still there.

I'm not sure why this is even an issue when it's clear that the issue is an incorrectly formatted T4.

I have uninstalled QB, I have renamed files .old, sat through 8 hours combined of useless troubleshooting. The QB toolhub fixes many, many issues but I have used that thing thoroughly but it will not fix this issue.

Only when you install QB on a separate computer will this issue go away. If you have that option, try it.

Good Luck.

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