Taxes/Payroll, when I "pay" taxes, a ledger entry is not placed in the bank account ledger. There is no transaction to "match" to the actually matching bank transaction.
Welcome to Community! Recording your Payroll Tax payment is important to keep your accounts balanced when reconciling. However, we are currently experiencing an issue with regards to the transaction not posting in the chart of accounts. Our Development team is working diligently to fix the issue. Although we don't have an ETA, you can contact us directly so we can gather the required elements and let you know when the issue has been fixed.
Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat. Social Media: Facebook, Twitter, and Instagram. Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.
If you have any other questions, please don't hesitate to reach back out. We'd be happy to help!