Hi there,
Thanks for reaching out to us here. It's important you get the help you need with QuickBooks. Rest assured, I'll be happy to steer you in the right direction so you're on the right direction with achieving your goals.
It's important you get a resolution that best suits your needs and I recommend getting in touch with the QuickBooks Time support team to verify the best resolution. You can get in touch with the team using this link here.
You're welcome to keep me posted on how you make out. I'll be one message away in case you need anything.