Why has the option to archive and unarchive employees under "My Team" in QuickBooks Time been removed, as well as providing and removing access?

dbrazier1 · ‎July 24, 2024

Before an update in June, there was an option under "My Team" in QuickBooks Time, I was able to remove access to certain employees who were temporarily laid off as well as archive employees who are on salary and therefore did not need to use QuickBooks Time. And now I cannot do this, even with admin access. The toggle button to give and remove access to QuickBooks Time is no longer there, and when I try to archive or unarchive an active employee, it is grayed out. I should not have to call in every time to have this done.

JamesM4 · ‎July 24, 2024

Hi there,

Thanks for reaching out to us here. It's important you get the help you need with QuickBooks. Rest assured, I'll be happy to steer you in the right direction so you're on the right direction with achieving your goals.

It's important you get a resolution that best suits your needs and I recommend getting in touch with the QuickBooks Time support team to verify the best resolution. You can get in touch with the team using this link here.

You're welcome to keep me posted on how you make out. I'll be one message away in case you need anything.

Topics

Training

Community

Resources

Why has the option to archive and unarchive employees under "My Team" in QuickBooks Time been removed, as well as providing and removing access?

Why has the option to archive and unarchive employees under "My Team" in QuickBooks Time been removed, as well as providing and removing access?

Need to get in touch?