Hello Payroll66,
Welcome to the QuickBooks Community. The program is designed to help you save time using the powerful features. Rest assured, I'll be happy to assist you so you can get back to doing what you enjoy.
Based on the details you've provided above, I suspect this may be a browser-related issue that's causing the issue with your Auto-Payroll. Clearing cache and cookies helps with fixing most browser issues. You can do this by following the steps in this article: Clear Cache and Cookies.
Give this a try and if you have any questions, feel free to reach out here. I've got your back.
