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Hello there, sanaa.
You might have signed up for a different country for QuickBooks Online. This is why Saudi Arabia is not showing up in the drop-down list.
Let's review what country you have signed up for by checking the home currency.
Here's how:
If the home currency is different and this is a newly created account, you can cancel it by going to Billing & Subscription. Then, subscribe to the correct country by following these steps:
On the other hand, if this is an old account, you can export and import data to the new company.
I'm adding these articles for more information:
We are always around if you need more help with QuickBooks. Thanks.
thank you :)
i have checked the home currency and its Saudi riyal but still have the same problem :(
Hi sanaa,
Knowing which regional version of the program you're using will help in this situation. For instance, QuickBooks Online Canada's packages allow you to enter Canadian addresses. If you're using the Canadian version, you won't be able to to enter a Saudi Arabian address.
If you're using the global version of the program and still having this issue, please reach out to our global support team through one of the following methods: Get Support for QuickBooks Online Global
I hope that helps! Have a great weekend.
Hello ;)
Thank you very much
it seems you are right, i only have Canadian address choices,
but i already have an account with a saudi address and i just added a new company using the same email but didnt realize the region version issue & just added a company
so what can i do now :( i'm already working and should change the address for tax purposes !!??
hi @sanaa ,
Make sure you have registered a new account on QBO Saudi Arabia version.
https://quickbooks.grsm.io/saudi-arabia
Then utilize the trial period of 3rd party backup tool and Copy feature to migrate your data between accounts.
https://www.chronobooks.com#_r_chrono
Hope it helps.
Thank you very much
but i need to know, m i going to loose all the data i was working on once i canceled the subscription or it can be valid till a specific period???
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