Hello njmstrategies-gm,
It's great to see you reaching out to Community. Welcome! QuickBooks online provides the ability to record gratuities, and add them directly to your sales forms. I would be glad to help!
To get started, you'll need to set up a liability account for the gratuity, if you don't have one already. Here's how;
1. Open your Settings ⚙, then Chart of Accounts under Your Company
2. Click on New in the upper-right corner
3. Select Other Current Liabilities from the Account Type drop-down menu
4. Choose Current Liability from the Detail Type drop-down list
5. Enter "Gratuity" in the Name field
6. Hit Save and Close.
Next, you'll need to set up the product/service item, by following these steps;
1. Go to your Settings⚙ and select Products and Services under All Lists
2. Select New
3. Choose Non-inventory, or Service as the item type
4. Give it a Name
5. Use the Income account ▼ dropdown menu, to choose the Gratuity liability account
6. For the Expense account, choose the Gratuity liability account
7. Hit Save and close.
To learn more about recording tips/gratuities in QuickBooks Online, click here.
Should you require additional assistance, please don't hesitate to contact us outside of this forum. It would be a pleasure to work with you in real time, and ensure you're able to accomplish your QuickBooks goals without delay!
Feel free to reach back out, if you have any other questions. We would be happy to assist!
