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I ordered a custom item for $2000. In order to process my order I had to pay 50% in advance, balance would be due upon shipping. So I paid $1000. I entered this as a bill, which is now partially paid. However, this item has been cancelled and I received my $1000 refund. What is the best way to enter this refund?
Hi there,
Welcome to the QuikBooks Community. I'll be glad to share info and make sure your question is answered the best way possible.
In order to get the best advice on how to enter the refund, I recommend reaching out to your accounting professional. Doing this helps avoid any discrepancies in the future. Otherwise, here's an article with more info on processing a refund. Check out the article using this link here.
Let me know if you have other questions. I'll be on standby.
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