Hi pm4cleaning-gmai,
Welcome to the Community. It's important to record your transactions correctly to keep your books are up to date. QuickBooks Online is a great program that gives you the ability to easily track your sales and expenses. I'd be glad to help.
Based on what you've described, I encourage you to contact an accountant. They'll be able to point you in the right direction to categorize your transaction to ensure your books balance. If you don't have an accountant, you can find one near you by clicking on My Accountant on the left navigation menu> and then Find a pro to help.
Let me know if you have questions, I'll be happy to help.