Hi martin-newlifeca,
Thanks for reaching out here. Welcome! It's important that you're able to use the QuickBooks Online Mileage Tracker with confidence. I'd be glad to assist!
When unexpected behavior happens, we recommend refreshing the app, or uninstall and reinstall it, to ensure it's up to date. Click here, to learn more about fixing mileage tracking issues in the QuickBooks Online mobile app.
Should you require additional assistance, please don't hesitate to contact us.
Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.
Feel free to reach back out with any other questions. We'd be happy to help!
