yes you need to start offering a product discount to all your affected customers. 

"Try again in a few hours. (102)"

I'm getting the following message when trying to connect to Easyweb.
It's been this way for some time now.

Hello Tweakster,

I can understand the impact, on your books, when you're unable to upload your transactions automatically.  Our Development Team is working diligently to resolve the issue as soon as possible. While the investigation is in progress, you can manually upload your transactions, https://bit.ly/3nEl6ZQ, to ensure your books remain up-to-date. In addition, you can contact us at 1-855-253-1536, from Monday to Friday between the hours of 9 AM and 8 PM EST. We would be happy to speak with you personally, and ensure you receive an email update when the connection has been restored.

Please don't hesitate to touch base with us again, if you have any other questions or concerns. We would be happy to help!

I am having the same issue and I see this conversation start in November 2023 - it is now March 28, 2024 and I still dont have the ability to reconnect my TD account.  What is going on ?

Hello RND2016. Have you had the chance to contact our support team so you can be added to the investigation?