Recurring reminders will automatically disappear from your list once you create a transaction or choose to skip it, Dekelly. Since they're still showing on your end, let's perform troubleshooting steps to fix them so you can continue your tasks with QuickBooks.
To begin with, let's open your account in an incognito or private window. It will help us determine if the issue is related to your browser, as outdated cache files can affect QuickBooks' performance.
Here are the keyboard shortcuts for popular browsers:
- Google Chrome: Ctrl + Shift + N
- Microsoft Edge: Ctrl + Shift + N
- Safari: Command + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
If it works, return to your regular browser, clear its cache to remove unnecessary data, and start fresh. Also, consider using a different supported browser, as the issue may be specific to the one you're currently using.
Furthermore, visit this article to set up credit card payments and charge your customers automatically: Set up a recurring sales receipt in QuickBooks Online.
Keep us posted if you need more assistance managing your recurring transactions by adding more details below. We're always here to help you.
